We’re delighted to have bagged the irrepressible Sarah Morgan for the relaunch of our GLASKLAR Hub sessions in 2023.
Sarah is something of a communication guru, renowned for her expertise and understanding of this complex area and, somewhat uniquely, how it impacts on everything we do in the optical practice environment. Always entertaining when she speaks in the business environment, Sarah has turned her communication skills and infectious sense of humour into a sideline career as a comedian.
During this webinar Nick will talk to Sarah about her career to date and her thoughts on getting communication right and its affect on customer loyalty and retention. They will inevitably also talk about the consequences of getting it even just slightly wrong and how practices can keep on top of training these essential, but often overlooked, skills during the hectic day-to-day demands of running a busy practice.
Finally there will be a Q&A session where attendees can ask their own questions.
Event Date: Tuesday 7th March
Event Location: Online
Book your FREE place now: https://attendee.gotowebinar.com/register/8937993121718757133