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Covid-19 Update

Publish Date: 26th March 2020

Please be advised that, due to the Coronavirus (COVID-19) pandemic, Positive Impact is moving to largely remote based working until further notice. Our field-based consultants have also been told to cease visiting practices for the time being. This is to reduce potential exposure for our team, their family and friends, as well as to support wider social distancing measures which are considered essential to slowing the impact of the virus.

We are continuing to operate and remain committed to providing the best possible support during this unprecedented period of uncertainty. Customers who need to place orders can continue calling the respective product order line phone numbers which will divert automatically to our team.  Wherever possible, please email orders so as not to block order lines.

IMPORTANT PHONE & EMAIL CONTACT DETAILS:


Our dispatch team will continue to come in on a part-time basis to pick, pack and dispatch orders via Royal Mail/UPS and FedEx.

We are confident we have the technological capabilities necessary to continue to support you with good service including technical and clinical advice, orders and product dispatch.

You might also like to think ahead and pre-order or purchase larger lens supplies, where possible, ensuring your patients will not have lens wearing schedules compromised.

We thank you for your patience and wish you and yours the best of health during these worrying times.

Yours sincerely,

Maxine Green                                    Nick Atkins
Managing Director                              Marketing Director

P.S. You can follow us on Twitter/Social media @teampisales or visit our website for regular updates.